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The art of negotiation: Listen and learn

Posted by i am Sam i am on July 27, 2018 at 6:25pm in Behavioural Communication

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hostage negotiator, active listening

Richard Mullender, Former Hostage Negotiator, Scotland Yard joins Emma Walden at SuperInvestor to discuss the art of negotiation.

I have trained with Richard and his training is brilliant and eye-opening. If you want to learn how to negotiate and communicate effectively you need to first learn how to listen.

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The art of negotiation: Listen and learn

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