Communications

We spend our days being bombarded by words. From the first thoughts that jump into our heads as we wake up to the very last thoughts that fill our minds as we try to fall asleep.  

Some of these we notice, some we do not.  

We have words thrown at us

Our words matter.

In fact, they are paramount.

The words we choose to speak, listen to and tell ourselves shape the narratives of our lives and the lives around us. Words and the narratives they form shape society and indeed the world.

Through your w

Have you ever noticed how everybody in a conversation seems to be poised to talk and say their piece and no one ever seems to be really listening. This is something I have found fascinating since a small child. I was very shy as a child and often in

Lesson 10: Pull the buying trance trigger

By this point you have read 9 powerful sales and communications lessons that all on their own can get you to this point. All, have their own powers on a conscious and subconscious level but when they are all

Lesson 9: recognise buying triggers 

When you use the previous eight lessons you are taking control of the situation and the conversation. You are using subtle sales and negotiation techniques that communicate with the customer on a deep subconscious

Lesson 6: show a little empathy. 

This will be a lot easier for the more genuine and caring individuals out there but showing a little empathy to the subject will do wonders for building trust. But we need to remember there is a difference between em

We all get intrigued by a little mystery. We all want to find out what is going on behind that door…. What are they building in there? 

Adding a little mystery in your sales pitch or negotiation can add to the neediness of the client or target. Tell

Lesson 4: Take away the right to buy or agree with you

This is basic and simple psychology that you have probably heard a thousand times before but it has a very strong psychological basis behind it. Reverse psychology in selling, negotiation and deb

Whether you've studied Neuro-Linguistic Programming, Behavioral Economics, or psychology in general, you've likely encountered the concept of reframing—a very powerful approach in both one-to-one and digital communications. But if it's new to you, he

If we can understand our own and other representational systems and filters we can better know how we communicate and how other communicate with us.

How often do we see people talking at cross purposes? Quite often about the same subject and even app

If we understand that we all experience the world differently through our various filters and maps of reality wouldn’t it be great if we could learn these maps of others and ourselves by learning to read them?

After all, if we could read and understa